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Remote Engineer Assistance


To aid and speed up support for technical cases Bigthinka uses Remote Assitance software, which allows an engineer to control the computer over the internet. This helps our engineer to diagnose and fix the problem quickly, without having to visit the premises.

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Problems sending e-mail on Sky broadband ?

Bigthinka provides SMTP services especially for Sky Broadband customers called Sky SMTP allowing sending of emails with non sky email addresses and preserving the correct sender address, exactly as it worked before you switched to Sky Broadband.

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Software Development
thumb_programming.jpgBigthinka develops bespoke software solutions exactly to your specifications by extending existing or creating brand new applications.
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